FAQ

Click your username at the top right, a drop down menu should appear. Click the "Dashboard" were you'll find your courses, messages and more helpful info.

Note: You must be logged in.

Go to your Dashboard > My courses and then click on the "Finished Course" or "Continue Course" button to enter the course members area.

OR

Go to All courses > Click on My Courses tab and then click on the "Finished Course" or "Continue Course" button to enter the course members area.

Note: You must be logged in.​

Yes! Just Click the “Earn Points” at the top of the page to learn how.

Here at Breakthrough Bay we believe that education should be available to everybody regardless of bank balance, hence our reward points.

Click Here To Learn More

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Note: You must be logged in.

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It you take a course and have enough points it will automatically pay using your points balance.

If you want to save your points for later and instead pay for a course, click the $ Price and you will be able to pay using dollars.

If you do not have enough points for a course you will be able to pay using dollars.

Click the points at the top right OR go to your dashboard for a more detailed view.

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NOTE: Points awarded for each unique referral. Adblock plugins may affect tracking.

Newsletter Details

To Change you newsletter subscription details open one of our emails scroll to the bottom and click the "update profile" link.

Account Details

To change your Account details login to your account Go to Dashboard > Settings or profile

Open one of our emails scroll to the bottom and click the "unsubscribe" link.

Go to Dashboard > Settings and click the Email tab. Change your settings and click "Save Changes"

NOTE: If you would like to change your newsletter subscription details go to one of our emails we sent to scroll down to the bottom and click the "Unsubscribe" or "update profile" link at the bottom of the email.

Go to Dashboard > Settings and follow the instructions for password change.

Note: You must be logged in.

Click Here to reset you password.

You can use your username OR email address to login.

If you are using the correct login details, make sure CAPS lock is off, try clearing your cookies or login with a different browser.

Go to settings > Delete account

Warring: If you delete your account you will loss all your content in the members area (including any paid premium courses). Deleting your account is permanent.

Note: You must be logged in.

Yes, go to the top menu and navigate to Forums.

Click the Contact Us link in the menu (pages > Contact Us). You can also find the Contact Us link at the very bottom of the page.

The community submits content and the breakthrough bay team reviews it before publishing.

First you'll need to add Course(s) to your cart.

Then go to your Cart Here and enter your "coupon code" and click the Apply coupon button

Your coupon code will be applied to your cart.

Note: You must be logged in.

Any changes made to your course(s) including edits are reviewed by the Breakthrough Bay Team even if it has been previously approved.

This is to make sure the edits comply with the high quality guidelines.